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Clinic Policies

Missed appointment during regular office hours:

  • $50 regular appointment

  • $100 physical or counselling appointment

Missed appointments on Saturdays or evenings after 5 pm:

  • $75 regular appointment

  • $125 physical or counselling appointment

We understand that there may be extenuating circumstances and therefore the fee may be waived. If there are more than 3 missed appointments then the patient will be discharged from the practice.

If a patient is late for the appointment, the physician is informed and, if possible, the patient is accommodated as a "fit-in" with a shorter appointment time but no missed appointment charges.

If a patient is new to the practice and misses his/her first appointment, he/she will not be rescheduled. We require 24 hrs notice to cancel an appointment.

Feel you need to go to the walk in clinic?
Call us first, we will do everything we can to fit you in here. If you must attend a walk in clinic please attend one connected to the Barrie Family Health Team. That will ensure we get a report and test results. Information can be found on their website.

  Prescription renewals require 48 hours notice.

Please wear a mask when coming into the office and avoid bringing a companion into the waiting room in order to respect social distancing. (Excluding companions of minors.)

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